Terms and Conditions:
Warranty and Our Guarantee To You:
We guarantee your satisfaction with our products...even after you have installed them and run your bike! If you are not 100% satisfied with your slip-on mufflers upon receipt, installation and riding with them, you may return them to us within 30 days of shipping for a full refund. Sorry, we cannot refund the cost of freight. Muffler/Pipe customization is warranted for one year against defects in the workmanship. We do not warranty the actual tailpipes. In addition, since we do not perform the actual installation, we cannot warranty the performance of the exhaust pipes.
We charge a flat rate for shipping all orders within the United States, depending on the contents of the order. If your order contains mufflers or header pipes the shipping rate will be a flat $24.95. If it does not contain mufflers or header pipes, the rate will be a flat $9.95. We ship via UPS Ground but sometimes use other methods for areas such as Hawaii and Alaska. For shipments to Canada and Puerto Rico, please contact us for appropriate shipping and handling rates. Also, if you would like an expedited shipment method, please contact us and we can accommodate you for an additional charge.
We repurpose stock parts:
The American Custom Tone-Flex System*, including mufflers and header pipes, are comprised of repurposed stock Harley Davidson® parts in an effort to protect the environment and provide the highest quality materials. Re-using stock Harley® parts reduces waste, provides you with the highest quality available and saves you money.
American Custom Exhaust Systems may not meet EPA and/or CARB emissions and noise guidelines and are not intended for use on noise or pollution controlled vehicles (closed course and competition use only).